This privacy policy describes how Ocean County Cleanouts (“we”, “us”, or “our”) collects, uses, and discloses information when you use this website or contact us about cleanout services in Ocean County, NJ.
Information We Collect
- Contact information you provide. Name, phone, email, property address, and a description of your situation when you submit a form, call, or text us.
- Photos you provide. Photos of the property, rooms, contents, or specific items you send to help us scope the work.
- Automatically collected information. Browser type, device type, operating system, referring website, pages viewed, and timestamps. Collected via cookies and analytics tools.
- Communications. The content of phone calls (which we may record for quality and training), text messages, emails, and form submissions.
How We Use Information
- To respond to inquiries and dispatch a cleanout crew to your property in Ocean County.
- To send you a price band, written scope, and scheduling information.
- To follow up if you request a quote and have not yet booked.
- To document the work we perform on your property and produce the closeout packet.
- To improve the website and the service.
- To comply with legal and regulatory obligations.
How We Share Information
Cleanout operators and partners. When you contact us about a cleanout, we share your contact information and a description of your situation with the operator who will perform the work. The operator may store and use that information for the purpose of providing service to you.
Service vendors. Form-hosting providers, phone-system providers, email and text providers, analytics providers, mapping providers. These vendors process information on our behalf under their own privacy policies.
Legal and safety. We may disclose information if required by law, subpoena, court order, or other legal process, or if we believe disclosure is necessary to protect rights, property, or safety. We may also disclose to comply with field-services platform requirements where the work is REO or asset-managed.
Business transfers. If Ocean County Cleanouts is acquired or merged, information may transfer to the successor entity.
We do not sell your personal information to third parties.
Cookies and Analytics
The website uses cookies and analytics tools to understand how visitors use the site. These tools may collect information about pages viewed, time on page, geographic location at the city level, and the path you take through the site. Most browsers allow you to refuse cookies through browser settings.
Communication Consent and Opt-Out
When you submit a form on this website or otherwise initiate contact, you consent to be contacted by phone, text, and email at the contact details you provide. Reply STOP to any text to opt out. You can unsubscribe from emails using the unsubscribe link in our emails. You can request to be removed from our call lists at any time by contacting us through the methods below.
Data Retention
We retain inquiry and customer information for as long as is reasonably necessary to provide service, follow up, comply with legal obligations, resolve disputes, and enforce agreements. We may retain anonymized or aggregated data indefinitely for analytics and business-improvement purposes.
Security
We use reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, use, alteration, or destruction. No system is perfectly secure and we cannot guarantee the security of information transmitted over the internet.
Children
This website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information through the site, please contact us so we can delete it.
Your Rights
You can request access to, correction of, or deletion of your personal information by contacting us through the methods on the contact page. Some information may be retained for legal and business-record purposes after a deletion request.
California, Virginia, Colorado, and Other State Privacy Rights
Residents of states with applicable privacy statutes (California CCPA/CPRA, Virginia CDPA, Colorado CPA, and similar) have specific rights to access, correct, delete, and opt out of certain processing of personal information. Contact us to exercise these rights.
Changes
This privacy policy may be updated periodically. The version posted on this page is the version in effect.
Consent to Be Contacted
By submitting your information through any form on this website, or by calling the phone number listed on this website, you expressly consent to be contacted by us and by one or more of our independent contractor partners using the contact information you provide. This contact may include phone calls, text messages (SMS), and emails, and may be initiated using automated systems including auto-dialers and pre-recorded or artificial voice messages.
You acknowledge that consent to be contacted is not a condition of any purchase, and standard message and data rates may apply to text messages depending on your carrier and plan.
To opt out: Reply STOP to any text message to opt out of further texts from that sender. Reply UNSUBSCRIBE to any email, or use the unsubscribe link at the bottom of marketing emails. To opt out of phone calls, ask the contractor calling you to add you to their internal do-not-call list, or contact us using the information below to remove your number from any active follow-up sequence on our end.
This consent applies to communications about the service you inquired about and reasonably related services. It does not authorize unrelated marketing or sale of your information to third parties unconnected with your inquiry.
Contact
Privacy questions can be sent through the contact page or by phone at (609) 380-7129.
See also: Disclaimer, Terms of Service.